Policy Wonk

Women's help desks in police stations: Madhya Pradesh, India

Headline result
0.05 → 1.5
civil cases of violence against women registered per station per month, without vs with help desks
RCT
Implemented by
Madhya Pradesh Police Department, evaluated by Sukhtankar, Kruks-Wisner and Mangla with J-PAL
Type
State / regional government
Where
India
Region
South Asia
When
Published 2022
Evidence
Randomized controlled trial

The challenge

Gender-based violence is under-reported in India, and at baseline police stations registered close to zero domestic incident reports and fewer than four gender-based violence criminal cases a month.

The case

Sandip Sukhtankar, Gabrielle Kruks-Wisner and Akshay Mangla partnered with the Madhya Pradesh Police Department on what they describe as the largest randomized controlled trial of a police reform to date, covering 180 police stations serving 23.4 million people in 12 of the state's districts. Stations were randomly assigned to have no help desk, a regular women's help desk, or one run by female officers; help desks were private spaces for female complainants, combined with officer training and community outreach with the NGO ActionAid. According to J-PAL, stations with help desks registered 1.5 civil cases (Domestic Incident Reports) per month on average against 0.05 in stations without, and 4.4 criminal cases (First Information Reports) per month against 3.8; the rise in criminal cases came only from woman-run desks. Female officers became more likely to say they would take women's claims seriously, but men's attitudes did not change, and women were no more likely to report cases of gender-based violence, nor did arrests increase. The Madhya Pradesh Police Department has since scaled up the programme to 950 police stations.

Why the results were mixed

The authors say police responsiveness can be improved even in resource-constrained, patriarchal settings by focusing attention on women's cases and by greater gender representation; in a commentary in Science, Graeme Blair and Nirvikar Jassal called the results mixed because registrations rose but reporting by women and arrests did not.

Sources